Question

Aim: This assessment provides the student the opportunity to apply and evaluate leadership styles in a scenario involving a change process. Scenario A recent state-wide quality improvement project has shown that an electronic medical record system improves communication between health care providers and many aspects the individual patient’s care. In order to share this knowledge, the state organisation has shared the results on a quality improvement website. The Local Health District that you work for has recently had some critical incidents where communication has been cited as a root cause. These critical incidents occur in the context of a general increase of minor communication incidents over the last three years. The Local Health district’s executive team including the senior Nurse Leaders have reviewed the information on the state’s quality improvement website. The Nurse Leader of the two hundred bed hospital you work in calls the Nurse Unit Managers for a meeting and advises of the general trending increase in communication errors. The Nurse Leader advises that the computer hardware and systems will be available for installation in two months and that there is an expectation that all wards will have adopted the electronic medical record system within six months. Discuss how an effective Nurse Unit Manager would lead this change to address this important patient safety issue. The essay will need to: – Discuss reasons, using support from the literature, to adopt the fully electronic medication system – Use Lewin’s model to outline a plan of change that includes milestones and timeframes – Choose and apply a leadership style to the plan of change. – Critically evaluate the choice and compare with at least one other leadership style – Describe two aspects of potential resistance and discuss how the resistance might be addressed.

Answer 1

Reason: In the recent state wide quality improvement
project has shown that an electronic medical record system
improves communication between health care provider's and many aspects
in individual patieent care.To adopt the fully
elecrtronic medication system.

Kurt Lewin's Change Model:

Unfreezing:Old behaviours,ways of thinking,
process,people and organizational structures
must all be carefully examined to show employees
how necessary a change is important for the organization
to create or maintain a competitve advantage in
medical system.The idea is that the more we know about a
change and the more we feel it is necessary
and the more motivated we are to accept the change.

Changing: This step of changing step,also reffered to as transition
or moving is marked by the implementation of the change.
This is when the change becomes real. This is when the
change becomes real.Its also consequently the time that
most people struggle with the new reality.During the
changing step people begin to learn the new behaviours,
processes and ways of thinking.Throught out this process,
employees should be reminded of the reasons for
the change and how it will benefit them once fully
implemented.

Refreezing: The final stage of his change model freezing but
many refer to it as refreezing to symbolize the act of
reinforcing,stabilizing and solidifying the new state after
the change.Efforts must be made to reinforce
and the new state because it is beleived that
positively reinforced behaviour will likely be repeated.

The sucessful leader should have to communicate,collaborqate and commit
in order to get the desired results.