Therapeutic: Providing information, Clarifying, Focusing, Paraphrasing, Validation, Asking relevant questions,
Summarizing,Self-disclosure, Confrontation, Active listening, Using silence
Non-Therapeutic: Asking personal questions, Giving personal opinions, Changing the subject, Automatic responses, False reassurance,
Asking for explanations, Approval, or disapproval, Defensive responses, Passive or aggressive responces
A patient is posted for tooth extraction, the nurse needs to clarify whether aspirin was stopped
which of the following is the nurse's best response?
a)when was the last dose of aspirin taken
b)how long you are taking this medication
c) how many days before did you stop the drug
d) Is there any bleeding from gums while brushing teeth
Collecting personal history, regarding alcohol intake
a) alcohol once in a week
b) stopped alcohol intake one week back
c)occasional alcoholic
d) not an alcoholic
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