Question

Look at the Balanced Scorecard for Mercy Hospital. Use Memorandum format and direct it to your...

Look at the Balanced Scorecard for Mercy Hospital.

Use Memorandum format and direct it to your faculty. Please explain what data and information was needed to develop this report. Be specific and offer examples. Explain why some portions of the document are missing initiatives. Tell us how this scorecard is going to be used for Mercy Strategic Planning process.

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Answer #1

1. Identify needs and available resource

Eg. Analysis of needs of the hospital and resources available to achieve these needs. Resources include finance and human resources

2.planning

Eg.Selection of participants and leaders for the team .Assign duty to each and every participants

Eg. Hospital administrator provide resources and support

3.communiaton and technical implemetation

Eg. Give training to employees about the software and create better data

4. Customer aggrevation and employee satisfaction

4.updation and analysis of data

USES OF BALANCED SCORE SHEET

Helps to prioritize service needed, provide feedback, improve performance report for the better functioning of the hospitals

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