Question

what are the barriers to therapeutic communication

Answer 1

therapeutic communication is an inter personal relationship between nurse and patient , which used to promote the wellbeing of the patient .

types : - verbal ( spoken , written )

non - verbal ( action , touch , object , space , vocal cues )

therapeutic communication techniques includes ;

listening , broad opening ,restarting ,clarification ,reflection , focusing , sharing perception , silence ,suggesting , accepting , summarizing etc

barriers of therapeutic communication

factors that prevent effective exchange of communication process between patient and nurse.

* physiological barrier - it can be any limitations or dysfunction of patient's body and mind . eg hearing loss , altered memory

* social barrier - in adequate social or community support ,norms , values and behaviour of society which he or she includes .

* cultural barrier - tradition ,culture , religion ,customs ,norms and values of the cultural group of the patient .

* ethical barrier - follow the ethical aspect of the organisation .

* psychological barrier - stress , anger and other psychological distess misinterpret the message .

* physical barrier - technological problems , insufficent light , noise , lack of privacy

* language barrier - usage of medical terminologies and abbrevations

*organizational barrier - occure due to lack of planning and standards.

* gender barrier - the nurse should consider gender differance while communicating because emotional characterstrics are different among women and men .

* attitudinal barrier - personal conflict ,resistance to change , lack of motivation