Question

Prepare a page for a medical office procedures manual entitled “Daily Activity Routine”. You will have to imagine what duties you would perform and the order in which they would be done for an entire day. Also, decide whether the doctor has office hours all day or just in the morning or afternoon. Choose the type of medical office (private practice, hospital, admitting, clinic reception, or other) in which you hope to find employment when you graduate.

Part 2: Critical thinking – Incoming Mail   

You are a medical office assistant in a small office. Mail has gotten lost when it has been placed on the physicians desk. Describe three strategies that you can implement to prevent mail from getting lost or misplaced.

*you described what the daily activities are for a medical office assistant.

*you described 4 processes you could implement that would avoid mail getting lost or misplaced.

Answer 1

DAILY ACTIVITY ROUTINE setting clinic

Assistant working hours from 8am to 4 pm

Doctor is available from 10am to 2pm

1.Routine of the assistant

a) make sure everything is cleaned

b) make sure every instruments are in position and in working condition.

c) make necessary arrangements for receiving patient.

d) Enter the patient name in order or in the order of appointment time.

e) if any procedures is posted for day make sure the technician is available and everything is set along with the patient's condition.

f) keep the patient ready for consultation like if a patient come with fever record the temperature, if came for vaccination can check the weight of the patient like wise

g) once the doctor is available follow his orders

h) after the out patient time , again sterlise all the instruments used

i) clean the out patient setting.

j) Keep a note of the Census.

2. Avoid mail misplacement

a) keep it in Doctor's shelf

b) bring it when the doctor is available.