Question

Bob is a 75 year old homo man who has been hospitalized for observation after being evaluated in the ER when he was brought in by ambulance because he collapsed in the street with severe chest pain and elevated blood pressure. His partner John has arrived and has been visiting him in his hospital room. The Nurse Manager on the floor calls you to report that the patient in the other bed has made a complaint that he should not have to watch two “homosexuals kissing and touching each other” in front of him and his visitors .

1. What policies would cover this situation?

2. How should the hospital handle this situation?

3. What action would you take?

Answer 1

#.The policies that will cover the situation are visitors policies and patient privacy policies.

#.The hospital administration should handle the situation first of all by apologising to the roommate patient for what has happened and make him or her comfortable enough. Secondly, Bob and John should be informed about the visiting policies and what discomfort they have made for the other patient and should be asked to maintain privacy .

#. The action to be taken is same as mentioned above.