Question

QUESTION 4

1. On rounds with the nursing supervisor, a nurse manager says, “We’ve had a lot of problems with laundry. Deliveries are coming too late for our bed changing, and it’s complicating our day.” What’s your best response?

   		Let the nursing supervisor take the lead, but be ready to jump in.
   		“Tell me more about that. Is this a recent problem? What time does the linen arrive, and what time do you need it?”
   		“Let’s form a PIT to look at that problem.”
   		“I’ll talk with the supply service and see that it’s fixed.”

Answer 1

Nursing is a vast field and nurse in the healthcare setting assumes many roles and responsibilities.
A nurse supervisor is responsible for supervising different tasks carried out at a healthcare settings.
A nurse manager manages different procedures and tasks carried out by the healthcare team.
In the above case scenario the nurse supervisor should apply the concept of critical thinking for solving the problem.
The best response is :- "Tell me more about that. Is this a recent problem? What time does the linen arrive, and what time do you need it?”
In this response the supervisor is asking about the description of problem and what type of solution is required which will help in solving the problem effectively and easily. Also this facilitates two way communication and interaction and open ended questions.