Question

In managed behavioral healthcare, the Case Manager role is absolutely crucial. How would you describe this Case Manager role for behavioral health clients?

Answer 1

The case manager mainly involves the assessment, monitoring, planning, intervention, and evaluating the services or care needed by the patient. The role of case manager for behavioural health clients includes

- Conduct assessment base on the behavior changes among the client

- maintain a good therapeutic relationship with the case manager and the client

- Encourage the family members to involve during the care given to the patient to maintain a homely environment to the client.

- The case manager should closely monitor the client regarding the changes in the symptoms and effectiveness of the medication provided to the client.

- Educate the patient regarding the disease condition, treatment and prognosis.

- The case manager should use the behavioural activation technique to the patient.

- Provide relaxation therapy, group therapy to make the client free from the stress.

- Provide vocational training to the clients.

- Prevent from the negative reinforcement to chance the behaviour of the client. Only positive reinforcement should be used.

- evaluate the treatment plan is effective or not, if not effective then work with the primary care provider to revise the treatment.

- Conduct of counseling and teach the clients regarding the problem solving techniques.