Question

Which of the following would Robison NOT say about so-called "operator error"?

Select one:

a. Operators are reasonable in expecting common products (e.g. toasters) to behave like previous editions of these products, even if the user's manual provides information that explains how the new version is different.

b. Although operators are sometimes at fault in accidents, engineers have a duty to minimize the harms caused by these mistakes.

c. Human beings have a tendency to blame operators for problems that are better explained by a close analysis of features of an artifact or product.

d. Engineers are always morally responsible for harms a person incurs by using a product they made.

Answer 1

Robison did not say that engineers are always responsible for harms a person incurs by using a prodect they made. If the product or artifact the engineer made is faulty and all the other operators factors are perfectly ok , then even the most skillfull operators can cause harm. Only in this case can the engineer be deemed responsible. In all cases where the error occurs due to operators conditions and skills , the engineer is not responsible. Hence the answer is D)