Question

1- what is the best approach to build a relationship with a directive customer? 2- a...

1- what is the best approach to build a relationship with a directive customer?

2- a major element of product configuration is?

3- extreme intensity in any area of the cumunication style model is bound to..............

4- partnerships can be strengthened when sales people use value added ..................... strategies.

5- what is more acceptable salutations in an email ?

6- which plan is well-concevied and emphasizes becoming a product expert , selling specific benefits , and configuring value-added solutions

Homework Answers

Answer #1

As per rules I am answering the first 4 sub parts of this question

1. Keeping a highly professional approach is the best approach to building relationship with a directive customer.

(This allows the customer to stay on the topic. Such a customer is specific about work details and product specifications and a professional approach will meet his requirements)

2.quotation management.

Building a customized solution to the needs of a customer is called product configuration. An efficient quotation allows the business to manage even a highly complex product configuation.

3. Threaten interpersonal relationships

Extreme intensity leads people to become highy inflexible and rigid. This threatens their relationships with others.

4.Relationship

A relationship with customers is expected to be maintained even after sales. This strengthens the relationship and adds more value to the transaction.

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