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Comment on the saying if it is not broken—do not fix it in relation to continuous...

Comment on the saying if it is not broken—do not fix it in relation to continuous improvement of customer service. (100–150 words)

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The saying “if it is not broken—do not fix it” is the complete opposite of the belief behind continuous improvement. They are basically saying if a system works by bother changing it, when in today’s economy that is a very old fashioned way of thinking and will only lead to an organisation not moving forward in future. In order to keep up with today’s ever changing economy continuous improvement must be one of the most important processes conducted by businesses .

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