Question

List and describe the warranty on services and satisfaction warranty of 24 Hour Fitness Co. Thank...

List and describe the warranty on services and satisfaction warranty of 24 Hour Fitness Co. Thank you so much!!!!!

Homework Answers

Answer #1

24 Hour Fitness Co. stands behind the value of its personal training and hence is sure that its customers and patrons will be satisfied. 24 Hour Fitness Co. provides a 30-day satisfaction guarantee with regards to its services and satisfaction from its training for its personal training introductory package.

This means that patrons can complete their all introductory package sessions within 30 days and even after completion of these sessions if a patron is not satisfied with the services then 24 Hour Fitness Co. will refund the money back to the unsatisfied patron without asking any questions.

Even with regards to memberships 24 Hour Fitness Co. provides warranty on services and satisfaction warranty. In case of memberships any unsatisfied member can cancel the membership within 3-5 days of initial purchase.

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