Question

Strategy translation means:

	a.	choosing the market and customer segments a business unit intends to serve.
	b.	selecting the individual and organizational capabilities required for internal, customer, and financial objectives.
	c.	identifying the critical internal and business processes that a unit must excel at to deliver value propositions to customers in the targeted market segments.
	d.	specifying objectives, measures, targets, and initiatives for the four responsibility dimensions: the financial perspective, the customer perspective, the internal business process perspective, and the learning and growth perspective.

Answer 1

Answer: Option (d):- specifying objectives, measures, targets, and initiatives for the four responsibility dimensions: the financial perspective, the customer perspective, the internal business process perspective, and the learning and growth perspective.

Explanation:-  Balanced Scorecard is translating Strategy Into Action. It is a set of performance targets and results relating to four dimensions of performance—financial, customer, internal process and innovation. It can also be defined as strategic planning and management system that organizations use to communicate what they are trying to accomplish.