Question

How can a bank better serve its customers?

How can a bank better serve its customers?

Homework Answers

Answer #1

A bank should have a customer relation department. The department should first try to understand the needs of the customers and the areas in which they have complaints. This data should be collected and analysed properly so as to understand the areas of improvement.

They should be communicated to the respective departments and discussed within teams to arrive at prospective solutions

Finally plans should be prepared and implemented as well as monitor to give better service to the customers.

Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
A large bank branch employs 5 tellers to serve its customers. Customers arrive according to a...
A large bank branch employs 5 tellers to serve its customers. Customers arrive according to a Poisson process at a mean rate of 3 per minute. The transaction time between the teller and customer has an exponential distribution with a mean of 1 minute. The management has established the following guidelines for the satisfactory level of service to customers: The average number of customers waiting in line to begin service should not exceed 1. At least 95% of the time,...
How can Juul continue to serve its adult market?
How can Juul continue to serve its adult market?
CRIMINOLOGY!!!!!!!!!! In what ways can the police better serve the best interest of crime victims?
CRIMINOLOGY!!!!!!!!!! In what ways can the police better serve the best interest of crime victims?
How can a small business owner use social media to better connect with customers as a...
How can a small business owner use social media to better connect with customers as a part of a viral marketing strategy? Give an example.
The National Bank of Germany is opening a new bank teller. Management estimates that customers will...
The National Bank of Germany is opening a new bank teller. Management estimates that customers will arrive at the rate of 10 per hour. The teller who will staff the window can serve customers at the rate of one every four minutes. Assuming Poisson arrivals and exponential service, find: Average number of customers in the system. Average time in the system. Average waiting time in the line. Average number of customers in the line. Utilization of the teller.
criminology!!!!!!!!!!!!!!In what ways can the police better serve the best interest of crime victims? please give...
criminology!!!!!!!!!!!!!!In what ways can the police better serve the best interest of crime victims? please give detailed examples
The more bank capital the bank holds on its balance sheet, the better off are its...
The more bank capital the bank holds on its balance sheet, the better off are its equity holders. Is this true, false or uncertain? Explain.
As the assistant bank manager, you want to provide prompt service for customers at your bank's...
As the assistant bank manager, you want to provide prompt service for customers at your bank's drive thru window. The bank can currently serve up to 10 customers per 15-minute period without significant delay. The average arrival rate is 7 customers per 15-minute period. Let x denote the number of customers arriving per 15-minute period. Assume this is a Poisson distribution. a. Find the probability that 10 customers will arrive in a particular 15-minute period. b. Find the probability that...
How does bone serve as a "calcium bank" for the body? Describe the role of vitamin...
How does bone serve as a "calcium bank" for the body? Describe the role of vitamin D and specific hormones in making “deposits” and “withdrawals” from the calcium bank.
how might a distributor use inventory aggregation to serve multiple customers that sell the same product?...
how might a distributor use inventory aggregation to serve multiple customers that sell the same product? Elaborate on your response, using the key concepts from supply chain management.