(a) If Service Level is 100%
Income = 64SL^3 = 64*1^3 = 64
Cost = 128Sl^4 = 128*1^4 =128
Profit = Income - Cost = -64
(b) If Service level is 25%
Income = 64SL^3 = 64*(0.25)^3 = 64*0.015625 = 1
Cost = 128Sl^4 = 128*(0.25)^4 =128*0.00390625 = 0.5
Profit = Income - Cost = 0.5
(c) If Service level is 50%
Income = 64SL^3 = 64*(0.5)^3 = 64*0.125 = 8
Cost = 128Sl^4 = 128*(0.5)^4 =128*0.0625 = 8
Profit = Income - Cost = 0
(d) If Service level is 75%
Income = 64SL^3 = 64*(0.75)^3 = 64*0.421875 = 27
Cost = 128Sl^4 = 128*(0.75)^4 =128*0.31640625 = 40.5
Profit = Income - Cost = -13.5
As per above calculations, Service Level which maximises profit is 25%. Answer is (b)
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