Question

Establishments usually maintain a database of customers records for future promotions and transactions. What CRM component...

Establishments usually maintain a database of customers records for future promotions and transactions. What CRM component is this?

Contact and Account Management

Sales

Marketing and fulfillment

Customer Service and support

Business   Finance   
0 0
Add a commentTranscribed image text
Next >

Homework Answers

Answer #1

This is a Contact and Account Management CRM component. In this component database of customer is maintained for future use by sales, marketing or service professional. Sales, marketing and service professional track the data for future transactions, promotions, sales campeigns, marketing strategy building, learning about consumer behaviour and customer service and follow up. All these components have access to the database maintained by the Contact and Account Management.

0 0
Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Log In

Sign Up

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
1) Which of the following is not a valid way that a CRM system can collect...
1) Which of the following is not a valid way that a CRM system can collect information? A. accounting system B. order fulfillment system C. inventory system D. customer’s personal computer 2)Which of the following is a common marketing CRM metric? A. number of new prospective customers B. average number of service calls per day C. average time to resolution D. cost per interaction by marketing campaign 3)Which question below represents a CRM reporting technology example? A. Why did sales...
choose correct answer 1)The difference between manufacturer's desire to produce large quantities of a limited variety...
choose correct answer 1)The difference between manufacturer's desire to produce large quantities of a limited variety of items vs. a customer's desire to demand small quantities of numerous items best describes which of the following?        Discrepancy in space        Discrepancy in quantity and assortment        Discrepancy in time        Discrepancy in logistics 2)Developing long-term relationships with key supply chain participants (e.g., consumers, intermediate customers, and suppliers) can be best described as:        Relationship marketing...
QUESTION 1 Which of the following is not a transaction category? Banking Employees and Payroll Customers...
QUESTION 1 Which of the following is not a transaction category? Banking Employees and Payroll Customers and Sales Company Preferences 4 points    QUESTION 2 Which report summarizes what a company has earned and the expenses incurred to earn the income? Balance Sheet Statement of Cash Flows Accounts Payable Report Profit and Loss Statement QUESTION 3 What is the primary objective of accounting? The primary objective of accounting is to provide information to the Internal Revenue Service (IRS) to ensure the...
Como Tool and Die was a second-tier component supplier to the auto industry. Its largest customer...
Como Tool and Die was a second-tier component supplier to the auto industry. Its largest customer was Ford Motor Company. Como had a reputation for delivering a quality product. During the 1980s and the early 1990s, Como’s business grew because of its commitment to quality. Emphasis was on manufacturing operations, and few attempts were made to use project management. All work was controlled by line managers who, more often than not, were overburdened with work. The culture at Como underwent...
Como Tool and Die was a second-tier component supplier to the auto industry. Its largest customer...
Como Tool and Die was a second-tier component supplier to the auto industry. Its largest customer was Ford Motor Company. Como had a reputation for delivering a quality product. During the 1980s and the early 1990s, Como’s business grew because of its commitment to quality. Emphasis was on manufacturing operations, and few attempts were made to use project management. All work was controlled by line managers who, more often than not, were overburdened with work. The culture at Como underwent...
After reading the following article, how would you summarize it? What conclusions can be made about...
After reading the following article, how would you summarize it? What conclusions can be made about Amazon? Case 12: Amazon.com Inc.: Retailing Giant to High-Tech Player? (Internet Companies) Overview Founded by Jeff Bezos, online giant Amazon.com, Inc. (Amazon), was incorporated in the state of Washington in July 1994, and sold its first book in July 1995. In May 1997, Amazon (AMZN) completed its initial public offering and its common stock was listed on the NASDAQ Global Select Market. Amazon quickly...
GoodClothes and MIS: Case from struggle to revamp Headquartered in Dubai, GoodClothes is a highly successful...
GoodClothes and MIS: Case from struggle to revamp Headquartered in Dubai, GoodClothes is a highly successful department retailer offering completely designed casual clothing and accessories. The company operates 10 stores in all seven emirates and 1 store in Al Ain. The company owns 6 stores and franchises 5. For some time, marketing managers targeted population between the ages 40 and 60 who like loose, comfortable clothes. Then, management was tempted to stock its stores with clothes for a younger population...
can you give me short summary abstract and conclusion on chapters 1 and chapters 2 in...
can you give me short summary abstract and conclusion on chapters 1 and chapters 2 in Strategic Market Management, 9th Edition, by David A. Aaker As you said yu want more info, below is the info, can you please answer my question now. Management Tasks:Strategic Analysis ,Innovation,Multiple Business—Strategies and Issues,Creating SCAs,Developing Growth Platforms Business Strategy:The Product-Market Investment Strategy –    where to compet,The Customer Value Proposition,Assets and Competencies,Functional Strategies and Programs The Product-Market Investment Strategy-Invest to grow (or enter a product...
CASE STUDY - Customers Businesses of all sizes are finding Facebook, Twitter, and other social media...
CASE STUDY - Customers Businesses of all sizes are finding Facebook, Twitter, and other social media to be powerful tools for engaging customers, amplifying product messages, discovering trends and influencers, building brand awareness, and taking action on customer requests and recommendations. Half of all Twitter users recommend products in their tweets. About 1.6 billion people use Facebook, and more than 30 million businesses have active brand pages, enabling users to interact with the brand through blogs, comment pages, contests, and...
Case stydy - customers Businesses of all sizes are finding Facebook, Twitter, and other social media...
Case stydy - customers Businesses of all sizes are finding Facebook, Twitter, and other social media to be powerful tools for engaging customers, amplifying product messages, discovering trends and influencers, building brand awareness, and taking action on customer requests and recommendations. Half of all Twitter users recommend products in their tweets. About 1.6 billion people use Facebook, and more than 30 million businesses have active brand pages, enabling users to interact with the brand through blogs, comment pages, contests, and...
ADVERTISEMENT
Need Online Homework Help?

Get Answers For Free
Most questions answered within 1 hours.

Ask a Question
ADVERTISEMENT