Explain what is meant by brand loyalty and outline how advertising can generate brand loyalthy
Brand loyalty is the faith that customers have on the products or |
services of a particular firm. It is evidenced by their continuous |
patronage of the products of the brand in preference to other |
Advertising can go a long way in creating brand loyalty. For that: |
*Advertising should create brand awareness, which is evidenced by |
customers' ability to identify the brand with the firm's products. |
*Display ads can facilitate creating brand image. |
*Advertising should be modified [as also the product] to changing |
trends. |
*Advertising can be done through brand ambassadors selected |
properly |
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