Question

Annie works as a daycare service provider. She has noticed that when she eats her breakfast and drinks her morning coffee, she is happier and more patient with the kids she watches. She has also noticed that she is more patient on Mondays then on Fridays. These insights indicate that Annie has recognized the _______________ aspect of services in her own level fo service that she provides.

Group of answer choices

Intangibility

Perishability

Inseparability

Variability

Answer 1

Option (d) i.e. Variability is the correct answer.

Variability aspect of services refers to the fact regarding who provides the services, when and where those services are provided and How those services were provided. These all factors affects the type of service provided.

Intangibility aspect of services means that services can not be seen, felt or tasted.

Inseparability aspect of service means service can not be separated from the producer.

Persihability aspect of service means that they can not be stored for future consumption or sale.

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