Question

Article: Amazon Wants You to Use Alexa
to Track Health Care
Artificial-intelligence assistant meets privacy rules, giving device a potential daily role with patients

1. What abut IBM and other technology provides entering the healthcare arena? Do they need to navigate around privacy issues too?

Answer 1

It is true that many of the technology providers such as Amazon, Google are using their AI technologies to provide basic healthcare related queries. However entering the healthcare arena in order to tap a growing sector of medical consumerism needs a coordinated approach of all the stakeholders. For example, Healthcare chatbot diagnosis is a service provided by IBM.

It is quite obvious that these technology providers would need personal data from patients which may remain stored with the company even after the patients has been treated and discharged. Therefore, it is not just the duty of the government to frame rules for privacy issues, but also the companies dealing with such data need to to ensure that privacy issues are taken care of according to the regulations.