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2. Should conflict be created by a leader (team building techniques by strategic leadership) Book: Organization:...


2. Should conflict be created by a leader (team building techniques by strategic leadership)

Book: Organization: behavior- structure 14 th edition

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Answer #1

Yes.

Leaders should create thoughtful conflicts to force the best ideas to emerge. They should however, clearly define the protocols for engaging in conflicts so that they do not spiral out of control. As Ray Dalio would say, thoughtful disagreement is the most potent source of accuracy and truthfulness. The leader should ensure that people adhere to intellectual integrity when they posit themselves during a conflict. Their end-goal should be to arrive at the accurate picture rather than to prevail over their peer group. At the same time, 'group-think' should not creep into the system to signal congeniality.

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