Situation summary describes each target market and positioning, financial performance, and customer satisfactions.
a. true
b. False
True
A business has to undergo many situation in its entire life cycle. Each situation decides the entire processes, its customer base, how the things are working, whether there will be profit or loss, how will the customer react to the products or services, etc.
If the situation is such that there are many hard facts or internal conflicts among the business owners then customer base will go down, financial statements will show losses, customer satisfaction will eventually go down and the market position of the business will go down.
On the contrary if all the processes are well and the activities are done well then there will be happy and smooth situation and that will reflect on the processes including the financial statments in form of profits, customers will be happy and satisfied and all this will help in increasing the growth of the business.
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