Question

information systems questions Mini case: A customer just visited his doctor and got a prescription. The...

information systems questions

Mini case: A customer just visited his doctor and got a prescription. The prescription is about getting one medicine which has one refill. Assuming you are a manager in a pharmacy where this customer will fill the prescription.

Q1, Please break the pharmacy IS (information system) business process (starting from the time point when a prescription arrives at your pharmacy to the time point when this customer receives all the medicine including the refill) into 10-15 smaller IS-related business processes. For each smaller business process, please identify and describe the 4 components of that business process (i.e. activity, resource, facility, and information).  Note: You can either draw a graph or use text. Any format will do as long as the contents of your analysis are correct.

Q2. At each of these business processes, if an IS is used, please identify its components: IT (hardware, software, networks, data), people, and business process.

Q3. As a manager of a pharmacy, how can you improve some of the small business processes (i.e. those in Q1) with a new IS or a new IS function in order to create more business value?

Homework Answers

Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
QUESTION 1 (60) Read the case study below and answer the questions that follow. Transforming a...
QUESTION 1 (60) Read the case study below and answer the questions that follow. Transforming a pharmacy together: the Charlotte Maxeke Johannesburg Academic hospital. Before 2015, the patient experience at the Charlotte Maxeke Johannesburg Academic Hospital pharmacy went something like this: take the day off work to have your prescription filled; line up at dawn before the pharmacy opens in hopes of beating the rush; once inside, wait up to several hours for your prescription to be filled; or worse,...
JUST LIGHTING CASE STUDY ( Domestic and International Sourcing) Just lighting is an enterprise in London...
JUST LIGHTING CASE STUDY ( Domestic and International Sourcing) Just lighting is an enterprise in London Ontario which currently sells light fitting from various manufactures to a growing market of contractors and developers. It has grown from a $1 million turnover to a $5 million turnover organization. It does not have any borrowing or loans as it has a sound cash flow. Just lighting owns a facility comprising of an office block, a small warehouse and a large packing area...
Which architectural pattern is most appropriate for the following multi-user, web-based system for providing a film...
Which architectural pattern is most appropriate for the following multi-user, web-based system for providing a film and photograph library?(1 Point) Please read textbook Chapter 6.3 Architectural Patterns MVC Pattern which separates presentation and interaction from the system data Layered architecture which organizes the system into layers, with related functionality associated with each layer Repository architecture - all data in a system is managed in a central repository that is accessible to all system components. Components do not interact directly, only...
The Business Case for Agility “The battle is not always to the strongest, nor the race...
The Business Case for Agility “The battle is not always to the strongest, nor the race to the swiftest, but that’s the way to bet ’em!”  —C. Morgan Cofer In This Chapter This chapter discusses the business case for Agility, presenting six benefits for teams and the enterprise. It also describes a financial model that shows why incremental development works. Takeaways Agility is not just about the team. There are product-management, project-management, and technical issues beyond the team’s control. Lean-Agile provides...
Case Study Read the case study given below and answer all the questions that follow. SONY...
Case Study Read the case study given below and answer all the questions that follow. SONY : High Quality and Technological Innovation introduction Throughout the 20th century, the pace of technological advancement has increased dramatically. The digital revolution, now upon us, will see further massive steps forward. This case study looks at the ways in which Sony has been able to stay at the leading edge of the new technologies. Sony Corporation is the leading manufacturer of audio, video, communications...
Please answer the following Case analysis questions 1-How is New Balance performing compared to its primary...
Please answer the following Case analysis questions 1-How is New Balance performing compared to its primary rivals? How will the acquisition of Reebok by Adidas impact the structure of the athletic shoe industry? Is this likely to be favorable or unfavorable for New Balance? 2- What issues does New Balance management need to address? 3-What recommendations would you make to New Balance Management? What does New Balance need to do to continue to be successful? Should management continue to invest...
Please read the article and answear about questions. Determining the Value of the Business After you...
Please read the article and answear about questions. Determining the Value of the Business After you have completed a thorough and exacting investigation, you need to analyze all the infor- mation you have gathered. This is the time to consult with your business, financial, and legal advis- ers to arrive at an estimate of the value of the business. Outside advisers are impartial and are more likely to see the bad things about the business than are you. You should...
2. SECURING THE WORKFORCE Diversity management in X-tech, a Japanese organisation This case is intended to...
2. SECURING THE WORKFORCE Diversity management in X-tech, a Japanese organisation This case is intended to be used as a basis for class discussion rather than as an illustration of the effective or ineffective handling of an administrative situation. The name of the company is disguised. INTRODUCTION In light of demographic concerns, in 2012, the Japanese government initiated an effort to change the work environment in order to secure the workforce of the future. Japan is world renowned for its...
Sign In INNOVATION Deep Change: How Operational Innovation Can Transform Your Company by Michael Hammer From...
Sign In INNOVATION Deep Change: How Operational Innovation Can Transform Your Company by Michael Hammer From the April 2004 Issue Save Share 8.95 In 1991, Progressive Insurance, an automobile insurer based in Mayfield Village, Ohio, had approximately $1.3 billion in sales. By 2002, that figure had grown to $9.5 billion. What fashionable strategies did Progressive employ to achieve sevenfold growth in just over a decade? Was it positioned in a high-growth industry? Hardly. Auto insurance is a mature, 100-year-old industry...
What tools could AA leaders have used to increase their awareness of internal and external issues?...
What tools could AA leaders have used to increase their awareness of internal and external issues? ???ALASKA AIRLINES: NAVIGATING CHANGE In the autumn of 2007, Alaska Airlines executives adjourned at the end of a long and stressful day in the midst of a multi-day strategic planning session. Most headed outside to relax, unwind and enjoy a bonfire on the shore of Semiahmoo Spit, outside the meeting venue in Blaine, a seaport town in northwest Washington state. Meanwhile, several members of...
ADVERTISEMENT
Need Online Homework Help?

Get Answers For Free
Most questions answered within 1 hours.

Ask a Question
ADVERTISEMENT