Question

Discuss the human resources management a retail company wanting to expand in India need to consider?

Answer 1

Retail sector is one of the most promising steadily growing sector of Indian economy.Over the past decade India has seen many retail giants marking their footprint in this land of vast opportunities to address the needs of the 1 billion consumers.Retail industry in India is expected to grow by 1200 billion US$ by 2021.

However,one of the biggest challenges these retail chains are facing is high attrition rate.The main reasons behind this high attrition rate can be listed as follows

1. Low pay packages
2. Not enough growth opportunities
3. Stagnant roles
4. Less support from immediate supervisor

Human resource management is very crucial aspect of retail sector because of its labor intensive nature.In India retail jobs are very low paying jobs.So HR personnel needs to come up with some other benefits to motivate the employees.

Also,retail jobs are stressful and physically demanding.So HRM needs to consider leave policy and other health benefits.

HR personnel can stress upon investing on skill based training for the employees to meet the huge demand.Training opportunities will help the employees in their current role along with help them to achieve their personal goal in career.

HR personnel should push the supervisors or senior management to have regular constructive feedback sessions or discussion with their direct reports.This will motivate the junior employees and also help them to work on their feedback areas.

As there are significantly high paying jobs available in the IT sector, HRM needs to work on to close the pay gap as much as possible for skilled employees.