Question

Read page three (3) about Newsworthy Communication explaining how costly miscommunications cost Bank of America over $50 billion. Then, after reading the first chapter, research the news or web to find another example of a miscommunication that cost a company money or lost business as a result. GIGO= In 6-8 sentences max, explain what the miscommunication was and how it affected that business.

Answer 1

The miscommunications can able to create horrible effects in the business.The one of the example for this when Toyota finally decided recall their cars due to faulty brakes, it was already too late for them. After softening the problems as soon as possible , their hand was forced when consumer reports suggesting the withdrewal from their recommandationas of 8 Toyota Vehicles. The situation was later handled efficently but the failure to accept the responsibility from the outset affected how customers perceived Toyota's brand.