Question

An agency is having problems with personal phone calls made during working hours. Each minute of a personal call costs the agency $0.25 in wasted wages. The agency decides to hire operators to monitor calls in order to attain the optimal number of personal calls (minimize total cost of personal calls).

Answer 1

Hiring an operator can cost even more on long run cost bases where the employee on seeing the monitoring activity by an operator will gradually minimise the personal call and still the operator will be available to monitor the employee , which will be waste of companys fund . Insted a cctv security can be adopted or installed by puting one time investment cost for the intallation and there by personal calls of the employee can be minimized .

Hiring an operator will surely be waste of capital and it will also create biasness and mis judgement and week coordination system in the company .