Evaluate Best Buy against the four generic building blocks of competitive advantage: efficiency, quality, innovation, and responsiveness to customers. How does this exercise help you understand the performance of your company relative to its competitors?
ans....
1) Efficiency: Efficiency in management signifies a level of
performance that gives you greatest amount of outputs by using
lowest amount of inputs.
2) Quality: Quality describes a certain standard of something that
can be measured against similar kind of other things and gives a
degree of excellence among them.
3) Customer responsiveness: customer responsiveness can be
described as an ability of a business to respond and recognize to
changing customer needs.
4) Innovation: innovation can be described as application of better
solutions for getting better results for the
organization.
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