Question

list 10 Trade offs Southwest has chosen to make.

Answer 1

Trade-offs of Southwest Airlines:

1. Instead of charging high prices kr services, it is the only airline company in US that charge the lowest.
2. Instead of having rigis union contract, the company and flexible union contracts.
3. It hasi automatic ticketing system.
4. Employees are skillful and hard working.
5. It has flexible customer policies.
6. It rewards customers with points with which they can buy future tickets.
7. Employees are paid fair and are also offered bonuses and incentives.
8. Provide in flight meals to customers at low cost
9. The company has built it's business model in such a way that it's operatings costs are low.
10. Different types of aircraft systems in order to satisfy the demands of all types of consumers.