Question

Which survey question type is the best example of a Likert scale? Select one: a. On...

Which survey question type is the best example of a Likert scale?

Select one:

a. On a scale of 1–5, how happy are you with your cable provider? Not satisfied at all 1 2 3 4 5 Extremely satisfied

b. My cable TV service, overall, is: Poor Fair Good Very good Excellent

c. I am extremely satisfied with my cable provider. Strongly disagree 1 2 3 4 5 Strongly agree

d. How important is customer service to your overall satisfaction with your cable provider? Not at all 1 2 3 4 5 Extremely

Homework Answers

Answer #1

a. On a scale of 1–5, how happy are you with your cable provider? Not satisfied at all 1 2 3 4 5 Extremely satisfied

(Likert scale usually ranges from 1 to 5 or 7 with 1 being the lowest number and 5 or 7 showing maximum satisfaction. While using Likert scale, on point questions should be asked with each option clearly explained. So, the question asked here is very easy to understand and the number range is also clearly mentioned making it the best example of a Likert scale)

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