Question

The business environment has been changing over the last few years. There has been changes towards a service economy, increased global competition, time-based competition, and the need to have total quality management. There is also the responsibility to profits, people, and the planet.

Research a company which has embraced the triple bottom line based on their labor practices, community service, and sustainable environmental practices. Explain their strategies of good labor practices, community service, and sustainable environmental practices.

Answer 1

A company becomes successful only when it fulfills the responsibilities of the work environment as well the environment we live in. Business environment and practices have evolved over the time. It is the responsibility of the companies and businesses running across the world to take care of the people, profits and the planet. For the purpose of making the environment a better place to live in, companies have started taking steps and initiatives.

The most suitable example of a company which works upon sustainable environmental practices as well as good community service and labor practices is Johnson & Johnson.

Johnson & Johnson is an american multi national corporation which was founded in the year 1886. Johnson & Johnson is known for their Baby care and skin care products. Johnson & Johnson is also known for their pharmaceutical products. As the company is mostly known for their products which are used by babies and their mothers on their skin, it is essential that they maintain top quality standards.

The company has been following sustainable business practices which lays the foundation of the company's success. The different strategies and initiatives adopted by the company ensures better labor practices and work environment.

• Johnson & Johnson follows consistent labor practices throughout and for this purpose, they have setup a set of global guidelines which needs to be followed by all.
• The skilled and diverse workforce of this company is committed towards serving its customers with the best quality and reliable products.
• Johnson & Johnson always follows the rule of interaction with their employees and takes initiatives towards desirable outcomes.
• The company's guidelines for labor includes no discrimination of the employees on the basis of color, caste, class, gender, physical disability or financial status.
• Employees are free to decide whether they need to work for the company or not, there is no forced labor in the company.

The different strategies and initiatives adopted by the company to provide the customers with best of the services makes a way for the company's success.

• Global quality and safety standards for all the products
• Continuous innovation and improvement in strategies for efficient use of resources
• Supply chain integrity is also ensured.

The different strategies and initiatives adopted by the company ensures environmental sustainability and also helps in reducing the impact of harmful chemicals or products on the environment.

• This global giant is procuring most of its energy requirements from renewable energy sources. The 4 main areas on which the company is focussing are:

1. Renewable energy
2. Water Conservation
3. Sustainable Packaging
4. Reducing carbon emissions

• Elimination of the harmful substance polyvinyl chloride (PVC) from the consumer product packaging has reduced its harmful effects on the environment
• Removal of plastic microbeads from their cosmetics and personal care products is a major sustainable business practice.
• The consumer plastic packaging is completely reusable and recyclable.
• Efficient use of water and energy resources.

All these strategies and initiatives taken by the company has made a way for its success as well as the company is awarded several times for the efforts in the field of reducing the impact of harmful products on the environment.