Question

Identify the value delivery network of the online retailers in delivery customer value.

Answer 1

Here we are taking an example of Amazon which is a giant online retailer worldwide. The "Economic value to the customer" framework is based on a simple observation. To get customers to switch from some other product to yours, you have to give them at least as much value beyond the price they are payingth at is, at least as much surplus valueas they are receiving from the product they currently use.

Value delivery network consist of different approaches and steps involved in delivering the product to the customer at home. Delivery time is one of the most important part in attracting customer to its company and providing the good qulaity of product to thier home and office. Membership programme of many online retail company has successfully valued the customer and incraesed the customer base. Customer are also an asset for the company and they have to value accordingly.