Question

4. What problems do you foresee that Gary Kelly has in sustaining the Southwest company culture now that Herb Kelleher, the company's spiritual leader, has departed?

Answer 1

ANSWER:

The answer is simple and yet complicated as the problem that gary kelly will have is the passion generated by herb kelleher for the culture that southwest company has as like in any business it is difficult for a person acquiring the company having the same passion and emotion like the initial master of the company because the person acquiring company doesn't understand what it took for the company to reach that point, that is the individuality of the company gets eroded and that can be a problem a lot of times.