Question

What problems was the Philly311 project designed to solve?

Answer 1

Philly311 is a non-emergency customer service center. It is part of a smart city project to design a build a collaborative governance system. It is a smart use of technology to involve citizens to report issues, put service requests, get information, and track request status. In simple words, the platform provides a single and complete window for citizens to make requests or report or enquire to the city, track the request status and give feedback. This is a smart move to connect people with the local government to create a collaborative governance.

answered by: anonymous