How can Voice over Internet Protocol (VoIP) applications benefit from the Cisco Network Analysis Module (NAM) for high quality service?
For VoIP to be a realistic replacement for standard public switched telephone network (PSTN) telephony services, customers need to receive the same quality of voice transmission they receive with basic telephone services—meaning consistently high-quality voice transmissions. Like other real-time applications, VoIP is extremely bandwidth- and delay-sensitive. For VoIP transmissions to be intelligible to the receiver, voice packets should not be dropped, excessively delayed, or suffer varying delay (otherwise known as jitter).
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