Question

How can Voice over Internet Protocol (VoIP) applications benefit from the Cisco Network Analysis Module (NAM)...

How can Voice over Internet Protocol (VoIP) applications benefit from the Cisco Network Analysis Module (NAM) for high quality service?

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Answer #1

For VoIP to be a realistic replacement for standard public switched telephone network (PSTN) telephony services, customers need to receive the same quality of voice transmission they receive with basic telephone services—meaning consistently high-quality voice transmissions. Like other real-time applications, VoIP is extremely bandwidth- and delay-sensitive. For VoIP transmissions to be intelligible to the receiver, voice packets should not be dropped, excessively delayed, or suffer varying delay (otherwise known as jitter).

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