Question

Browse the web and find a site that does not contain a user survey form. Write...

Browse the web and find a site that does not contain a user survey form. Write a user survey with
10 questions that you would use on the site. Tailor the questions to the site’s content and goals.
The survey’s questions have to be real, any irrelevant question may lead to mark deduction.
a. Restrict the user options with radio buttons, dropdown lists, check boxes, etc.
b. Design a wireframe that includes the survey, using a tool like pencil
(http://pencil.evolus.vn/) or paint. The wireframe should mimic the look and feel of the
selected website.
c. Once done, include the design as a picture in an html document using <img> element.

Homework Answers

Answer #1

6 main types of survey questions

  1. Open-ended questions
  2. Closed-ended questions
  3. Nominal questions
  4. Likert scale questions
  5. Rating scale (or ordinal) questions
  6. 'Yes' or 'no' questions

open-ended questions

  • Open-ended questions help you learn about customer needs you didn’t know existed, and they shine a light on areas for improvement that you may not have considered before. If you limit your respondents’ answers, you can cut yourself off from key insights.
  • Open-ended questions are very useful when you first begin surveying your customers and collecting their feedback. If you don't yet have a good amount of insight, answers to open-ended questions will go a long way towards educating you about who your customers are and what they are looking for.
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