Question

Describe what happens during the support and security phase of the SDLC. Why are these steps important to you as a user?

Answer 1

The System support and security phase is one of the most crucial step in the SDLC cycle because of the following reasons:

• It ensures that the sponsor needs continue to be met and the system performs as per the expectations
• Often hardware and software maintenance and upgrade activities are performed for effective system
• Changes and features are also introduced to acquire new users.
• Additional user support and technical_support is provided, as an ongoing activity, to help resolve reported problems.