The data generated from their EIS was irrelevant to
corporate-level decision making concerning their Strategic Business
Units (SBU) and that some of the relevant timely data, crucial for
decision making, was not available in the way they needed it.
The CIO put in place a dedicated team to redesign and redevelop
a new system that had an entirely new business-driven architecture
replacing financial-reporting driven architecture.
The new system used standardized data formatting across the
company, thus eliminating data inconsistencies.