Question

(My Name is TT please I need new and unique answers, please. (Use your own words, don't copy and paste),Please Use your keyboard (Don't use handwriting)

((Thank you FOR YOUR HELP))

SUBJECT: System analysis and design IT243

Q:1

There are three techniques which help users discover their needs for the new system, list and compare these techniques in terms of impactful changes. Also, explain BPR.

Answer 1

There are many techniques available for indentifying or discovering the user's needs or the new system. As you mentioned you need to know about the popular three techniques.

So, Followings are the popular and more effective techniques which helps to indentifying or discovering the user's requirements for the new system:-

1. User surveys or Questionnaires: It includes hosting of a set of specifically written questions for a sample of users. Hosting of these question is known as Survey. So, the Surveys will help to identify as well as discover the needs of users, and current work practices and attitudes to new system ideas. Generally, Surveys are composed in such a way that a mixture of 'closed' questions with fixed responses and 'open' questions, where the respondents are free to answer as they want. This method is very good for gathering quantitative and some qualitative data from a specific large number of users about the problems of existing tasks or the current system.

2. Focus groups and workshops: This technique is like an intersection of both (stakeholders and users) of ideas and issues consideration. This method is effective in order to identify issues that need to be tackled and for requirements elicitation. The core idea is that each participant can act to stimulate ideas in the other people present, and that by a process of group discussion, the collective view being considered which is better than the individual parts.

3. Interviewing: It is a very effective and commonly used technique where users, stakeholders and domain experts are questioned in order to understand and collect more information about their needs or requirements in relation to the new system. Generally, Interviews are semi-structured based on a series of fixed questions with scope for the user to expand on their responses.

Now, Comparing these three popular and more effective techniques which helps to indentifying or discovering the user's requirements for the new system:-

=> Business Process Reengineering (BRP): BRP is an efficient business management technique focusing on the analysis and design of workflows and business processes within an organization. It is originally pioneered in the early 1990s. The main aim of BPR is to help organizations from scratch and re-think about how they do their work in order to improve consumer services, cut operational costs, and become world-class competitors.

For better understanding of BRP, please have a look on below diagram:-