Some of the methods used to discover the demands (fact-finding)
for the system are:
- Examining documentation
- Interviewing
- Observing the enterprise in action
- Research
- Questionnaires
- Examining documentation can be helpful when
you try to gain some insight as to how the requirement for a
database arose. You may also find that documentation can help to
acquire information on the part of the enterprise associated with
the problem. If the problem relates to the current system, there
should have to be documents associated with that system. By
examining documents, forms, reports, and files associated with the
current system, you can quickly gain some thoughtful concepts out
of the system.
- Interviewing is the most frequently used, and
usually most
useful, fact-finding procedure used. We can interview to
collect information from person face-to-face. There can be several
objectives for using interviewing such as finding out facts,
verifying those facts, clarifying these released facts, generating
enthusiasm, getting the end-user involved, identifying
requirements, and gathering ideas and opinions. However, using the
interviewing practice must require proper communication skills for
dealing effectively with people who have different values,
priorities, opinions, motivations, and personalities.
- Observing the enterprise in action: Observing
the enterprise in action: Observation is one of the most successful
fact-finding techniques carried out for understanding a system.
Using this technique, it is achievable to either participate in or
observe a person perform activities to learn about the system.
- Research: A useful fact-finding technique is
to research the application or the problem that you are dealing
with and want to put within a software. Computer trade journals,
reference books, and the Internet are good sources of information
which can make available of huge quantity of information on how
others have solved similar problems/issues plus whether or not any
software packages exist to resolve or even partially solve your
current problem.
- Questionnaires: Another fabulous fact-finding
method is to conduct surveys through questionnaires. Questionnaires
are special-purpose documents that allow facts to be gathered from
a large number of people while upholding some control over their
responses. When dealing with a large number of listeners or
audience, no other fact-finding technique can tabulate the same
facts so efficiently. There are two types of questions that can be
asked in a questionnaire namely free-format and
fixed-format. Free-format questions offer the
respondent greater freedom inputting answers. Fixed-format
questions require specific responses from individuals, and for the
given question, the respondent must choose from the available
answers.
Most frequently used methods are interviews and
questionnaires.Examining documentation and research is more
economical.But to get best output,a mix of these techniques is best
to find out demands for the project.