Which of the following is NOT a step in benchmarking?
Select one:
-Compare current organization practices against those of chief
competitors or some general industry standard
-Compute an index score that measures the necessary rate of
performance improvement
-Analyze and critically evaluate current practices
-Define a systematic route for improving organizational project
management practices
Current answer will be option B.
Plan, research and analyze are all common steps in the benchmarking process.
Even though continuous performance improvement is a part of Benchmarking process, it is absurd/no where mentioned that index score has to be calculated.
So Compute an index score that measures the necessary rate of performance improvement is NOT a part of Benchmarking process.
Following are the steps involved in Benchmarking
Select a subject to benchmark.
Decide which organizations or companies you want to benchmark. ...
Document your current processes. ...
Collect and analyze data. ...
Measure your performance against the data you've collected. ...
Create a plan. ...
Implement the changes. ...
Repeat the process.
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