Question

**Problem 15-25 (Algorithmic)**

Burger Dome sells hamburgers, cheeseburgers, French fries, soft drinks, and milk shakes, as well as a limited number of specialty items and dessert selections. Although Burger Dome would like to serve each customer immediately, at times more customers arrive than can be handled by the Burger Dome food service staff. Thus, customers wait in line to place and receive their orders. Suppose that Burger Dome analyzed data on customer arrivals and concluded that the arrival rate is 30 customers per hour and 1 customer processed per minute.

Compare a multiple-server waiting line system with a shared queue to a multiple-server waiting line system with a dedicated queue for each server. Suppose Burger Dome establishes two servers but arranges the restaurant layout so that an arriving customer must decide which server's queue to join. Assume that this system equally splits the customer arrivals so that each server sees half of the customers. How does this system compare with the two-server waiting line system with a shared queue? Compare the average number of customers waiting, average number of customers in the system, average waiting time, and average time in the system. If required, round your answers to four decimal places.

Shared single queue | Dedicated queues | |
---|---|---|

Number of customers waiting | ||

Average number of customers in the system | ||

Average waiting time | minutes | minutes |

Average time in the system | minutes | minutes |

Comparing these numbers, it is clear that the results in better process performance than the .

Answer #1

Burger Dome sells hamburgers, cheeseburgers, French fries, soft
drinks, and milk shakes, as well as a limited number of specialty
items and dessert selections. Although Burger Dome would like to
serve each customer immediately, at times more customers arrive
than can be handled by the Burger Dome food service staff. Thus,
customers wait in line to place and receive their orders. Suppose
that Burger Dome analyzed data on customer arrivals and concluded
that the arrival rate is 33 customers per...

Please answer the entire problem!
Problem 15-25 (Algorithmic)
Burger Dome sells hamburgers, cheeseburgers, French fries, soft
drinks, and milk shakes, as well as a limited number of specialty
items and dessert selections. Although Burger Dome would like to
serve each customer immediately, at times more customers arrive
than can be handled by the Burger Dome food service staff. Thus,
customers wait in line to place and receive their orders. Suppose
that Burger Dome analyzed data on customer arrivals and concluded...

Burger house sells hamburgers, cheeseburgers, French fries, soft
drinks, and milkshakes, as well as a limited number of specialty
items and dessert selections. Although Burger house would like to
serve each customer immediately, at times more customers arrive
than can be handled by the Burger house food service staff. Thus,
customers wait in line to place and receive their orders. Suppose
that Burger house analyzed data on customer arrivals and concluded
that the arrival rate is 45 customers per hour...

Suppose that the customers arrive at a hamburger stand at an
average rate of 49 per hour, and the arrivals follow a Poisson
distribution. Joe, the stand owner, works alone and takes an
average of 0.857 minutes to serve one customer. Assume that the
service time is exponentially distributed.
a) What is the average number of people waiting in queue and in
the system? (2 points)
b) What is the average time that a customer spends waiting in
the queue...

Suppose that the customers arrive at a hamburger stand at an
average rate of 49 per hour, and the arrivals follow a Poisson
distribution. Joe, the stand owner, works alone and takes an
average of 0.857 minutes to serve one customer. Assume that the
service time is exponentially distributed.
a) What is the average number of people waiting in queue and in
the system? (2 points)
b) What is the average time that a customer spends waiting in
the queue...

Problem 15-3 (Algorithmic) Willow Brook National Bank operates a
drive-up teller window that allows customers to complete bank
transactions without getting out of their cars. On weekday
mornings, arrivals to the drive-up teller window occur at random,
with an arrival rate of 18 customers per hour or 0.3 customers per
minute. In the same bank waiting line system, assume that the
service times for the drive-up teller follow an exponential
probability distribution with a service rate of 30 customers per...

for the scenario below:
1) Apply the qualitative analysis by identifying at least 3
issues in the above process. Analyse these issues by using
a. Adding-value and Waste Analysis
b. Issue register, If you find that there are more than three
issues, you can focus on the three issues that have the highest
impact.
2). Calculate the cycle time efficiency of the as-is process.
You can assume a working week of 40 hours. In case there is missing
information, you...

What tools could AA leaders have used to increase their
awareness of internal and external issues?
???ALASKA AIRLINES: NAVIGATING CHANGE
In the autumn of 2007, Alaska Airlines executives adjourned at
the end of a long and stressful day in the
midst of a multi-day strategic planning session. Most headed
outside to relax, unwind and enjoy a bonfire
on the shore of Semiahmoo Spit, outside the meeting venue in
Blaine, a seaport town in northwest
Washington state.
Meanwhile, several members of...

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