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A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli showed that how a company handles a crisis when at fault is one of the top influences in consumer buying decisions, with 73% claiming it is an influence. Quality of product was the number one influence, with 96% of consumers stating that quality influences their buying decisions. How a company handles complaints was number two, with 85% of consumers reporting it as an influence in their buying decisions. Suppose a random sample of 1,200 consumers is taken and each is asked which of these three factors influence their buying decisions.
What is the probability that between 82% and 84% of consumers claim that how a company handles complaints is an influence in their buying decisions?
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A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli...
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for public relations agency Porter/Novelli showed that how a
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A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli...
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for public relations agency Porter/Novelli showed that how a
company handles a crisis when at fault is one of the top influences
in consumer buying decisions,with 73% claiming it is an influence.
Quality of product was the number one influence, with 96% of
consumers stating that quality influences their buying decisions.
How a company handles complaints was number two, with 85% of
consumers reporting it as an influence in...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago
for public relations agency Porter/Novelli showed that how a
company handles a crisis when at fault is one of the top influences
in consumer buying decisions,with 73% claiming it is an influence.
Quality of product was the number one influence, with 96% of
consumers stating that quality influences their buying decisions.
How a company handles complaints was number two, with 85% of
consumers reporting it as an influence in...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago
for public relations agency Porter/Novelli showed that how a
company handles a crisis when at fault is one of the top influences
in consumer buying decisions,with 73% claiming it is an influence.
Quality of product was the number one influence, with 96% of
consumers stating that quality influences their buying decisions.
How a company handles complaints was number two, with 85% of
consumers reporting it as an influence in...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago
for public relations agency Porter/Novelli showed that how a
company handles a crisis when at fault is one of the top influences
in consumer buying decisions,with 73% claiming it is an influence.
Quality of product was the number one influence, with 96% of
consumers stating that quality influences their buying decisions.
How a company handles complaints was number two, with 85% of
consumers reporting it as an influence in...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago
for public relations agency Porter/Novelli showed that how a
company handles a crisis when at fault is one of the top influences
in consumer buying decisions,with 73% claiming it is an influence.
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consumers stating that quality influences their buying decisions.
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consumers reporting it as an influence in...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago
for public relations agency Porter/Novelli showed that how a
company handles a crisis when at fault is one of the top influences
in consumer buying decisions,with 73% claiming it is an influence.
Quality of product was the number one influence, with 96% of
consumers stating that quality influences their buying decisions.
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consumers reporting it as an influence in...
A survey of 2645 consumers by DDB Needham Worldwide of Chicago for public relations agency Porter/Novelli...
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for public relations agency Porter/Novelli showed that how a
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consumers stating that quality influences their buying decisions.
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consumers reporting it as an influence in...
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for public relations agency Porter/Novelli showed that how a
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Quality of product was the number one influence, with 96% of
consumers stating that quality influences their buying decisions.
How a company handles complaints was number two, with 85% of
consumers reporting it as an influence in...
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