Question

Identify a company that you are familiar with and indicate three non-financial measures that the company might use in order to motivate achieving the objective of anticipating future customer needs.

Answer 1

Answer :-

Non money related measures

1.Customer administration

2.Employee fulfillment

3.Quality

4.New item improvement

5.Environment

Statistical surveying :- taking the perspective of clients what new items they re expecting and perceiving how much time we instrument in conveying the items into the market

Customer input :- client criticism and contrasting it and the % consumer loyalty with the current items to new items .

Note :-

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