Question

Describe and explain positive actions and negative actions related to corporate social responsibility (CSR) of Starbucks....

Describe and explain positive actions and negative actions related to corporate social responsibility (CSR) of Starbucks. And also  Evaluate whether the firm (starbucks) is truly concerned about CSR or just did it for a public-relation purpose.

Homework Answers

Answer #1

Starbucks’ social responsibility strategy is based on three pillars:                           
Community, Ethical Sourcing, and the Environment.                           
Here’s what the company does to have a positive impact in each of those areas:                          
                          
To have a positive impact on the communities it works with and in, Starbucks develops community stores that partner with local nonprofits.                          
The nonprofits these stores work with offer services aimed to meet the needs of the communities they’re located in.                           
on diversity and inclusion in the workplace. The company also provides training opportunities for youth in their communities, and has even developed the Starbucks Foundation, a 501c3 whose goal is to strengthen those communities further. These are just a few of their many community-centric initiatives.                          
Starbucks in turn donates $0.05 to $0.15 per transaction to the nonprofit partner. You can find a list of these community stores here. Starbucks has pledged to hire at least 10,000 veterans and military by 2018, and focuses                           
                          
                          
Starbucks refers to the planet as their “most important business                           
partner,” and takes a comprehensive approach to reducing their environmental impact.                          
To do this, they build LEED certified stores, are committed to recycling and conserving water and energy, and pursue strategies that address climate change on a global level.                           
Generally, Starbucks tries to be as environmentally friendly as possible in every aspect of their operations.                          

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