Question

Sharon Gallagher and Josh Thomas have assessed the internal controls at Cloud 9 as being effective at an entity level. This means that, at a high level, the company demonstrates an environment where potential material misstatements are prevented or detected. Answer the following questions based on the information presented for Cloud 9 in the appendix to this text and the current and earlier chapters. You should also consider your answers to the case-study questions in earlier chapters. Required You have been assigned the task of documenting the process for recording sales, trade receivables, and cash receipt transactions for wholesale customers. In your absence, Josh met with the Cloud 9 controller, Carla Johnson, and received permission to tape the interview, which is provided as a transcript (see the appendix to this text). Using this interview transcript and other information presented in the case, you are asked to

B: Identify any follow-up questions you should ask the client if aspects of the process are not adequately explained. You could address such questions to Carla Johnson or any other employee you deem appropriate.

Answer 1

Follow-up Questions
Students may have follow up questions that focus on either (1) the controls related at the assertion level for the recording of wholesale revenue transactions, or (2) the manual follow-up related to discrepancies noted. They might ask questions of personnel who actually work in the system, to determine what employee experience in exceptions being reported, and how exceptions are cleared. They might also ask questions about the strength of IT general controls. This is not a black and white question and instructors should evaluate student answers in the context of the above possible questions.