Question

An employee comes to your office and opens a can of motor oil with your company’s...

An employee comes to your office and opens a can of motor oil with your company’s label on it. The oil is unrefined (e.g., unrefined oil in a supposedly refined can of motor oil). Outline the steps you would take to solve this mystery. What problems may your company have?

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Answer #1

i. I would look at the information on the can indicating when the can was generated such as day/time/employee & batch.

ii. I would then review the cameras for that specific timeframe to see what happened.

iii. I would inspect other cans included in that batch to see if this was an isolated event or there is fraud involved.

b. My Company seems to be experiencing issues of quality control, where batches are not sampled for testing. Also we may have a fraud in purchasing where purchasing agents are buying unrefined oil instead of refined.

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