For questions #16 - 20 indicate which internal control
component is related to the controls listed:
Components
- Control Activities
- Monitoring Activities
- Information & Communication
- Control Environment
- Risk Assessment
- Management surveys customers about their satisfaction with the
company’s service.
- The human resources department investigates the educational
background of prospective employees.
- Invoices are reviewed for accuracy before they are mailed to
customers.
- The internal auditors periodically evaluate the controls in the
various departments of the company.
- Management has developed and distributed a code of
conduct.