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Total quality management (TQM) is the application of quality principles to the most important of an...

Total quality management (TQM) is the application of quality principles to the most important of an organization's departments to satisfy customers.

True or false

A responsibility center for controlling revenues and costs is called a revenue center.

True or false

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Answer #1

Answer- TRUE- Total quality management (TQM) is the application of quality principles to the most important of an organization's departments to satisfy customers.

Explanation- The important aspects of Total quality management (TQM) is to satisfying their customer needs and improving quality in an effectively and efficient manner.

Answer- FALSE- A responsibility center for controlling revenues and costs is called a revenue center.

Explanation- A responsibility center for controlling revenues and costs is called a profit center. A revenue center is a segment of the corporation which is primarily responsible for generating sales revenue.

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