Question

Do you believe "Design", "Production", "Employee services", "Marketing and customer support" are all primary activities in a typical value chain at an organisational level? Justify your answer (word limit:100 words)

Answer 1

There are five primary activities which form the value chain. They Include:

1. Inbound logistics – Bringing in the raw materials, finished goods from suppliers to place of manufacture or sale.
2. Operations (Production) : involves activities converting the raw materials to final product.
3. Outbound Logistics : involves activities relating to storage of final product and process for moving the final product to the buyer.
4. Marketing and Sales : activities to promote the sales of the product
5. Service (Customer Support) : activities which help buyer after the sale

Design and Employee services form part of the support activities.