Question

1. Spencer Silver of 3M had accidentally created tacit knowledge about light adhesive.  He had externalized his knowledge to his colleagues, including Art Fry.  Art Fry had a problem.   He had approached Spencer Silver with his perception on how light adhesive could be enhanced.  They both had experimented further and created more tacit knowledge, which had been documented.

The above process is called as:

1. KM Stages
2. KM Spiral
3. KM Movement
4. All of the above

1. Match the appropriate relevance next to each of the story lines:

Story	Relevance (write the appropriate letter from the below Relevance table)
( i) Xerox and Steve Job
(ii) Alexander Fleming (discoverer of penicillin)
(iii) Canon copier maintenance and beer can
(iv) Amazon Prime Membership

                        

Relevance

1. Creation of knowledge in a flash

2. Junior engineer’s idea

3. Merely having knowledge is not power but using it

4. Knowledge can be created through serendipity

2. Match the appropriate description against each source of knowledge

Source of Knowledge	Description
( i) Ad hoc sessions
(ii) Interviews
(iii) Roadmaps
(iv) Action learning
( v) Fables

                        

Description

1. Experts

2. Organized sessions

3. Research

4. Informal

5. Short stories

3. Match the below people with proper Community of Practice:

People/Nature of Work	CoP
( i) SQL Programmer
(ii) Researcher
(iii) Industrialist
(iv)Pharmacist

CoP

1. Scientific CoP

2. SQL CoP

3. Medical CoP

4. Business CoP

Answer 1