Quality Control Activities | Activity Cost |
Process audits | $49,700 |
Training of machine operators | 27,700 |
Processing returned products | 16,000 |
Scrap processing (disposal) | 24,400 |
Rework | 6,400 |
Preventative maintenance | 27,100 |
Product design | 43,500 |
Warranty work | 7,000 |
Finished goods inspection | 22,000 |
From the above schedule of activity costs, determine the external failure costs.
External failure costs = $23,000
External failure costs = Processing returned products + Warranty work
= $16,000 + $7,000
= $23,000
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